Shipping Policy Effective Date: 10th July 2025

At Shiva Rudraksha, we are committed to delivering your spiritual products with care, safety, and efficiency. Please read our shipping and delivery policy carefully before placing an order.

1. Shipping Locations

We currently ship PAN India and to select international destinations. If your location is not listed during checkout, please contact our support team for assistance.

2. Dispatch Time

All orders are usually dispatched within 2–4 business days after successful order confirmation and payment.

3. Delivery Timeline

• Domestic (India): Delivery within 7–10 business days

• International: Delivery within 10–25 business days, depending on the destination country and customs clearance

4. Shipping Charges

• India: Shipping is either free or charged nominally, as displayed during checkout.

• International: Charges vary based on location, weight, and courier service. Final shipping charges will be mailed as per order request.

5. Order Tracking

Once your order is dispatched, you will receive an Email or WhatsApp message with the tracking ID and courier details. You can track your order on the courier’s website.

6. Delays

While we strive to ensure timely delivery, delays may occur due to:

• Natural calamities, weather, or festivals

• Courier issues or remote location access

• International customs clearance delays

We appreciate your patience and support in such cases.

7. Packaging

All products are securely packed to prevent any damage during transit. For Rudraksha and gemstone products, extra care is taken to maintain sanctity and safety.

8. Address Accuracy

Please ensure the correct shipping address and contact number are provided. We are not responsible for delays or non-delivery due to incorrect or incomplete address details.

9. Contact Us

For questions related to your order, shipping status, or delivery assistance, please contact us at:

Shiva Rudraksha
Email: shivarudrakshkendra@gmail.com
Phone: +91-6263929994

Thank you for trusting Shiva Rudraksha with your spiritual needs.